This privacy policy governs the privacy of this website www.experiencesoutheastasia.com and sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
Cookies
This website uses cookies to better the users experience while visiting the website and by using this website users are consenting to the use of said cookies.
Cookies are small text files, saved within the users browser, that allow websites to store information about the users interactions and usage of their website. This allows the website to provide the users with a tailored experience and ensures that information is delivered by the most effective means possible.
Users are advised that if they wish to deny the use of cookies from this website on they should take necessary steps within their web browsers security settings to block all cookies from this website.
What Cookies Does This Site Use?
This website tracks visitor navigation paths to better understand how the site is used and how users best gain information from it. This software is provided by Google Analytics which uses cookies to track visitor navigation. Google Analytics will save a cookie within your browser in order to track and monitor your engagement and usage of the website but will not store, save or collect any personal information about you. For more information please read Google's privacy policy.
This website also makes use of Google Adwords campaigns to serve context specific search ads within Google's organic search results. In order for this website to continue to produce high quality relevant search ads it is critical that each ads performance is monitored. In order to achieve this Google Adwords tracks user navigation resulting from ad clicks via the use of a tracking cookie.
The website also uses software provided by Adinsight in order to track where our sales calls are coming from.
The functionality of the website is supported by cookies enabling users to store itinerary and hotel pages visited.
Cookies used for such conversion and referral tracking should typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until such time as it is no longer required, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure web form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners may use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter the website operates but only if your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties working outside the interest of this site.
Email Newsletter
This website operates an email newsletter and various automatic informational downloads using email newsletter software. These are to inform subscribers about products and services supplied by this website and this company. Users can subscribe through an online signup form should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written or verbal agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. In compliance with those Laws, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email sent via an email campaign. In addition the ‘newsletter’ specifically requires a ‘double opt in’ from subscribers to reduce the risk of incorrect sign ups.
Data Protection
All personal details submitted to use via online form, over the telephone or in person, or those entered in subscribing to our email newsletter are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by the owners of this website. A small fee will be payable. If you would like a copy of the information held on you please write to the Experience Travel Group.
External Links
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links listed on a website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or any distress caused by visiting any external links mentioned within this site.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the privacy policies held by each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Any such tracking is subject to that website's own privacy policy.
Website Content Disclaimer
Every effort is made to ensure the accuracy of information and photos featured throughout this website, however, due to the bespoke nature of our business, specific details about any item, range, product or service are subject to change and must be quoted for an a case-by-case basis. Any price information shown on the website is a guide price only and may not tally with photographs shown on the site as materials, designs and quantities have a significant baring on the 'actual' price. Please contact us directly, via email or telephone, for an accurate quote based on your specific requirements.
